Jira Training

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Last Update May 16, 2022
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About This Course

JIRA is the most popular Agile project management tool used by software professionals to manage Agile projects efficiently.

JIRA is also used for bug tracking and issue tracking during software development.

JIRA helps in planning, tracking the team’s work, managing releases and reporting the team performance.

1000+ add-ons of JIRA can help one to get the most out of JIRA software.

JIRA can be integrated with the existing tools and the workflow can be upgraded with other developer tools.

The capabilities of JIRA can be leveraged in the space of Knowledge Management, Real-time collaboration, continuous integration, etc. Be it Scrum or Kanban or hybrid Agile methodologies, JIRA is an efficient tool for planning.

Helps inaccurate estimations using various estimation techniques like Story points, t-shirt sizes, hours, etc. Value-driven prioritization can be done with a simple drag and drop method. Real-time collaboration helps in knowing your team’s work and keeps everyone on the same page.

The state-of-the-art reporting capabilities of JIRA helps the team to gain an insight into their performance. One can change the workflow and various options in JIRA according to the team size which emphasizes the scalability capabilities of JIRA

JIRA Services that we offer

  • JIRA Installation
  • JIRA Configuration
  • JIRA Customization – Issue Schemes, Workflow Schemes, Field Configuration Schemes, Screen Schemes, Permission Schemes, Notification Schemes
  • Setup JIRA for HelpDesk/Tickets
  • Setup JIRA for Project Management
  • Setup JIRA for Bug Tracking
  • Setup JIRA for Test Case Management
  • Integrate JIRA with Fisheye and Crucible
  • Integrate JIRA with Confluence
  • Configure Agile Boards – Scrum and Kanban
  • JIRA & Agile (Greenhopper) Best Practices

JIRA Fundamentals
1. Product introduction
2. Installation and System Requirements
3. Applications, uses and examples
4. JIRA core concepts
5. JIRA Interface walkthrough

1. Dashboard
2. Admin interface

1. Projects
2. Add-ons
3. User Management
4. Issue
5. System
6. Audit Log
6. Project setup

  • 1. Create Project Categories
    2. Create Project
    3. Project Configuration Walkthrough
    4. Components and versions

7. Issues in JIRA

  • 1. Issue Links
    2. Sub Tasks
    8. Filters and subscriptions
    9. JIRA Workflow Introduction
    10. Setting up dashboards

11. Using JIRA effectively and Best Practices

1. Add Announcement Banner
2. Add Introduction
3. Use Shortcuts
4. Perform Indexing from time to time

12. Common JIRA addons

 

JIRA Reporting & JQL
1. Issue Navigator
2. Introduction to JQL
3. Basic JQL syntax
4. Browser shortcuts for JQL searching
5. JQL querying by example
6. Project Reports
7. Interpreting reports
8. Using charts to visualize data
9. Gadgets for reporting
10. Excel analysis
11. Discussion with instructor

JIRA Administration
1. Advanced user and group management
2. Working with project roles
3. Security model

1. Create a role for Thirdparty and add in specific project

4. Types of administrators

1. JIRA System Administrator
2. JIRA Administrator

5. Issue level security
6. Email integration with JIRA

1. Configure with Gmail
7. Managing your installation and upgrading JIRA
8. Startup/Shut down scripts, Logs, Files and Directories

1. Show directories
2. Application Data, export, import, attachments
3. Log files

9. Authentication Mechanism in JIRA
10. General administration (links, attachments, etc)
11. Issue Attributes Statuses, Resolutions and Priorities
12. Enhancing the user experience
13. JIRA Plugins

JIRA Schemes and Configurations

1. Workflows and workflow schemes
2. Issue Types and Issue Type Schemes
3. Screens and Screen Schemes
4. Fields and Field Configuration Schemes
5. Permissions and Permission Schemes
6. Security level and Security Schemes
7. Events, Notification and Notification Schemes
8. Versions and Components

JIRA Workflows
1. Basic workflow concepts
2. Example workflows in real life
3. JIRA default workflow
4. Issue resolution
5. Capturing and presenting your Data
6. Custom fields
7. Mandatory fields
8. Common workflow configuration mistakes

1. No transition to come out of the state
2. States may contain no incoming and outcoming transitions

9. Configuring workflows
1. Add additional states

10. Transitions, conditions and post functions
11. Step by step workflow configuration example
12. JIRA extensions

1. JIRA Suite Utilities – Make description mandatory

Tools Integration and Application Links
1. JIRA – Crowd
2. JIRA – Confluence

1. Show how to create Application Links
2. Add Confluence Gadget URL
3. JIRA – Fisheye/Crucible
4. JIRA – Subversion/Git (using Fisheye or Subversion/Git add-on)

Import and Export
1. Backup system
2. Restore system
3. Project Import
4. External System Import

Overview of some Use Cases
1. Setup JIRA for HelpDesk/Support Tickets
2. Setup JIRA for Test Case Management
3. Setup JIRA for Project Management
4. Setup JIRA for Bug Tracking

JIRA Agile (Greenhopper)
1. Product Overview – What is JIRA Agile
2. Scrum and Kanban Boards
3. JIRA Agile Navigation
4. Agile project setup and JIRA Agile configuration basics
5. Manage stories/issues, search for data, and create filters
6. Populate, rank, and estimate a backlog
7. Plan, create, and monitor sprints
8. Daily Scrum with Work Mode
9. Configure Swimlanes, Card Colors, Edit Card Fields and Quick Filters
10. Avoid Overloading – Configure Column Constraints
11. Burndown Chart and Velocity
12. Create and use JIRA Agile boards to manage work
13. Customize the look-and-feel of your boards
14. Manage multiple teams and projects using boards

Learning Objectives

In this course you will learn about JIRA from very basic till advanced.
This course will cover SDLC in JIRA and explained how you can do Test Management,
It will cover Agile Software Development, Reporting and much more with JIRA.
This course will cover Project Management, Defect Management,

Requirements

  • While you don't have to have JIRA to watch this course, if you want to follow along you'll need at least a JIRA Software Cloud subscription from Atlassian.

Target Audience

  • Software Testers, Test Leads, Test Managers, Developers, Development Managers, Business Analysts

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